Refund and Cancellation Policy
At The Mamba Celeste Group, we sell digital educational products that are delivered electronically.
Due to the nature of digital downloads, the following refund policy applies.
Refunds
Refunds will only be issued in the following cases:
- Duplicate payments
- Corrupted or inaccessible files that cannot be replaced
- Technical errors resulting in failure to deliver the product
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Failure to read the product description
- Lack of compatibility with personal devices
- Misunderstanding of the product content
Technical Assistance
If you experience issues accessing your digital product, please contact us via email on mambasifiso8@gmail.com so we can assist you.
We aim to resolve all technical issues as quickly as possible. OR YOU CAN WHATSAPP US ON +27 67 780 4350